Privacy Policy for AnswerFlow AI

This Privacy Policy describes the policies and procedures of AnswerFlow AI ("we," "our," or "us") regarding the collection, use, and disclosure of personal data when you use our AI SaaS app (the "Service") and informs you about your privacy rights and how the law protects you.

1. Definitions

(a) "Personal Data" means any information that relates to an identified or identifiable individual. For the purposes of this Privacy Policy, Personal Data includes but is not limited to, your name, email address, contact information, and any other information that you provide to us when using the Service.

(b) "Data Controller" means the natural or legal person who determines the purposes and means of the processing of Personal Data.

(c) "Data Processor" means any natural or legal person who processes Personal Data on behalf of the Data Controller.

(d) "Service" refers to the AnswerFlow AI AI SaaS app.

2. Collection and Use of Personal Data

We collect and process the following types of Personal Data when you use the Service:

(a) Account Information: When you register for an account with AnswerFlow AI, we may collect your name, email address, and other contact information. This information is necessary for us to create and manage your account and provide you with access to the Service.

(b) Usage Data: We may collect information about how you use the Service, including your interactions and activities within the app. This information helps us understand how you utilize the Service and enables us to improve and personalize your user experience.

(c) Communication Data: If you contact us directly, we may collect information such as your name, email address, and any other information you provide during the communication. This information is used to respond to your inquiries, provide customer support, and address any concerns you may have.

(d) Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your usage patterns and preferences. This information helps us enhance and customize your experience with the Service and improve our overall offerings.

We use the collected Personal Data for various purposes, including:

• Providing and maintaining the Service: We use your Personal Data to create and manage your account, authenticate your access to the Service, and ensure its proper functioning.
• Communicating with you: We may use your contact information to send you important updates, notifications, and information related to the Service. This includes responding to your inquiries, providing customer support, and delivering service-related announcements.
• Improving the Service: We analyze the usage data and feedback provided by users to identify areas for improvement and enhance the functionality, performance, and user experience of the Service.
• Personalization: We may use the information we collect to personalize your experience with the Service, including customizing the content, recommendations, and features based on your preferences and usage patterns.
• Marketing and Promotional Activities: With your consent, we may use your Personal Data to send you marketing communications, such as newsletters, promotional offers, and updates about new features or products. You have the option to unsubscribe from these communications at any time.

3. Legal Basis for Processing Personal Data